No (Tax) Credit Left Behind

United Way’s free tax preparation effort to reach eligible low-income, working families kicks off in 11 communities

BOSTON – The IRS estimates 23% of the Earned Income Tax Credits go unclaimed each tax season in Massachusetts. Based on last year’s information, this means approximately $166 million could go unclaimed this year by low-income working individuals. To help more eligible individuals claim these tax credits, which are often left unclaimed because people are unaware of their eligibility, United Way of Massachusetts Bay and Merrimack Valley, in partnership with Bank of America, is kicking off its annual free tax preparation services at 11 locations in the region. 

Last year, the 2014 tax season, this partnership returned a total of $2.9 million in EITC credits, and $10.2 million in total refunds and credits, to 4,515 residents through 10 community-based organizations in eastern Massachusetts.   Individuals received an average amount of $2,050 from these refunds and/or credits – money that individuals can use to pay down debt, or apply to savings for a down payment on a home or start a business.

“Too many of these credits, which hard-working people have rightfully earned, are left unclaimed each year because people are simply not aware of their eligibility,” said Michael K. Durkin, president at United Way of Massachusetts Bay and Merrimack Valley.  “Our community partners and volunteer tax preparers are trained to help individuals access these funds through their tax returns. Those refunds can help bring families closer to economic stability, and in turn they can help fuel the economic stability of communities, too.”

“While it’s rewarding to see thousands of individuals and families benefit from this service every year, it’s incredibly frustrating to know that a significant portion of available funds go unclaimed,” said Bob Gallery, Massachusetts president, Bank of America.  “We need everyone’s help in spreading the word.”

Free tax preparation will be offered by the United Way/Bank of America partnership at 11 locations serving individuals in Quincy, Randolph, Weymouth, Lawrence, Chelsea, Revere, Boston and more. Community partners include Massachusetts Community Action Partners (MASSCAP), The Neighborhood Developers, Urban Edge, Lawrence CommunityWorks, Greater Lawrence Community Action Council, Quincy Community Action Programs and Neighborhood of Affordable Housing.

Individuals interested volunteering as a tax preparer to help local low-income families can contact Kate Kerrigan at United Way at