In the wake of the COVID-19 outbreak, workers, families and businesses have been dealing with a new level of uncertainty. Schools have closed their doors, leaving parents as the sole source of care and enrichment. Businesses have closed or reduced hours, which has meant especially challenging times for hourly workers and those without jobs to go to.  And nonprofits are scrambling to meet the needs of their communities. To help ease the transition, we’ve pulled together this running list of resources and information to help you navigate, as well as the answers to the most frequently asked questions that our 2-1-1 service is receiving.

Resources For Families

Many schools have closed their doors for the remainder of the semester. This has left many families scrambling to balance newly remote careers with full-time childcare – not to mention the difficult conversations about what’s going on. We’ve pulled together a running list of resources and information to help you navigate. Learn more >>

Resources For Non-Profits

Those of us fortunate enough to do so have transitioned to working remotely. While some companies are set up in a way that makes this easier than for others, many nonprofits are struggling to find the new normal. Here’s a running list of resources to help you navigate the transition to remote work. Learn more >>

2-1-1 TOP Questions

On March 13, 2020, United Way’s 2-1-1 was designated the official COVID-19 resource and referral line for Massachusetts residents. In that time, 2-1-1 has received an unprecedented number of calls for help. We’re working with WCVB Channel 5 to post answers to the most frequently asked questions. Learn more >>


In an age of social distancing, there are still things you can do to help. We’re working to collect volunteer opportunities that can be done remotely or solo to allow you to help your community while still staying safe. Learn more >>