Community Impact Analyst

Posted on December 3, 2018

POSITION TITLE: Community Impact Analyst
DIVISION: Community Impact
REPORTS TO: Senior Director, Evaluation
STATUS: Exempt


The Community Impact Analyst provides critical analytic support to the Community Impact (CI) division that is necessary for making strategic decisions regarding programming, funding, and technical assistance needs. Specifically, they will ensure the integrity of data reported by agency partners and United Way staff in several data management systems, including eCImpact, Efforts to Outcomes (ETO), and a proprietary early childhood developmental screening database. The Analyst will obtain and analyze data and produce reports to support CI in monitoring performance of community-facing programs as well as internal operations and to communicate those results to other staff and external stakeholders. The Analyst will also conduct special research projects and present findings as needed.


  • Reporting
    • Obtain and analyze data to support the CI division in monitoring performance of community-facing programs as well as internal operations
    • Produce reports on CI performance for both internal (senior leadership, CI staff, Development staff, Marketing staff) and external audiences (UW Board, corporate partners, affinity groups, etc.)
    • Support the data collection and analysis aspects of CI grantmaking and management of initiatives
    • Identify trends in data and act as a thought partner in analysis
    • Create and propose interesting ways of sharing data in ways that tell stories, illustrate outcomes, and help audiences understand the implications and next steps
    • Conduct special research projects and present findings as needed
  • Continuous Improvement
    • Assist the Senior Director, Evaluation in developing measurement systems that allow CI to monitor United Way’s performance in terms of impact on the community
    • Become deeply familiar with CI data structures and mechanisms and identify areas for improvement in data storage and analysis
    • Identify data that is redundant or not useful and develop strategies to eliminate it or improve its utility.
    • Guide CI staff in using data and how to talk about results
    • Provide technical support to others in using United Way’s CI databases, including eCImpact, ETO, and our proprietary early childhood screening database
  • Data Hygiene and Maintenance
    • Ensure that data is entered correctly into United Way’s CI data management systems by UW and agency staff and support them in developing strategies to improve data quality
    • Perform routine database maintenance tasks such as scrubbing old user accounts, backing up reports, and monitoring the accuracy of reported information
  • Other duties as assigned


  • At least 3 years of work experience managing and analyzing data
  • Understanding of best practices in data hygiene and database management
  • Ability to obtain data relevant to performance monitoring from United Way databases and other sources
  • Strong computational skills, especially in using Excel, and the ability to learn and use other data management and analysis software
  • Experience performing statistical analysis
  • Strong written, oral, and visual communication skills
  • Experience using PowerPoint and data visualizations to present findings
  • Keen attention to detail and experience producing professional, error-free reports and documents
  • Ability to provide top notch customer service to colleagues internally as well as to our agency partners
  • Ability to manage and support time-sensitive and complex projects and to problem-solve
  • Ability to prioritize, manage, and hold oneself accountable for completing multiple tasks
  • Ability to work independently as well as part of a team
  • Experience teaching, coaching, or training is a plus
  • Familiarity with social science research practices is a plus


We unite to create positive, lasting change for people in need. We call it harnessing the power of people working together.  And that means everyone – individuals, nonprofits, companies, and government agencies.

We work every day to achieve our vision and mission by focusing on two foundations of better lives:  Financial Opportunity and Educational Success.  Specifically:

Financial Opportunity:  Ensuring that all families have safe housing, healthy food, and quality childcare.  That they have jobs that allow them to support themselves and their families.  And that they have access to financial tools and coaching to help build a better future.

Educational Success:  Preparing children to enter school ready to learn, develop critical social and academic skills, and get the support they need to stay in school and graduate.

You are the key to making this shared vision a reality. Your gifts become critical funding for ground-breaking initiatives and best-in-class partnerships with nonprofit agencies throughout our region, your time and talents fuel the engine for change; your friends, family, and colleagues are the army of difference-makers who positively impact lives.

That’s what it means to LIVE UNITED.

Please join us.

United Way of Massachusetts Bay and Merrimack Valley,
Human Resources Coordinator,
51 Sleeper Street, Boston, MA 02210. Fax: 617- 624-9114

United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of the communities it serves.